A custom foam insert can be designed for use on both sides, but both layouts must be engineered together. Check the foam remaining between opposing cuts, product support, removal access, ribbon storage and box closing clearance in each configuration. Approve a working prototype with the actual contents before releasing the design for production.
This is a different purchase from ordering two interchangeable trays. A reversible insert is one removable part that the user lifts out, turns over and returns to the same box for another use.

One insert, two uses: balls first, medals later
A sports brand contacted LEETOP PACKAGING about a presentation box that would first hold balls and later store medals. The same foam insert was to serve both purposes. On its reverse face, the medals would stand edge-on in narrow slots, with space for their ribbons.
The buyer asked for repeated removal and flipping, correct lid closure in both arrangements, and a physical working prototype. Those requirements defined the development task much more clearly than an attractive image of either face alone.
At this stage, the task was to develop a working prototype. We needed to resolve the opposing cuts, ribbon storage and closing height together before the buyer could approve production.
Decide whether the second use earns the extra development work
A second use can give the buyer a reason to keep the box, but it also introduces additional design and verification work. Start by describing what the user will do after the original contents are removed.
For a ball-and-medal concept, the questions include how the insert is lifted, where the ribbons go, which face rests on the box floor, and how the loaded box closes. For a kit with accessories on the reverse face, the second contents have their own shapes, weights and removal requirements.
If you only need to pack two product assortments at the same time, separate interchangeable inserts may be simpler. Our guide to one outer-box design with two inserts covers that different task.
Give each face its own functional brief
The initial product face
Contents: Actual products, complete dimensions, weight and packed orientation.
Support: Contact zones, recess depths, spacing and the material beneath each cavity.
User action: How the product is removed and how the insert is lifted without damaging its edges.
Approval: Fit, movement, removal and closure with the original contents.
The reverse face
Contents: The second items, including the range of sizes the box is intended to accept.
Support: Slot width and depth, spacing, remaining foam and the position of accessories such as ribbons.
User action: How the insert is turned over, reinstalled, loaded and removed again.
Approval: Fit, access and closure in the second configuration, including the stored accessories.
For medals, the diameter alone is insufficient. Record thickness, projecting details, attachment hardware and ribbon bulk. If medals stand edge-on, their vertical position changes the lid clearance. A photograph of medals lying face-up does not show that arrangement.
Check opposing cuts in a section drawing
Where cavities on the two faces overlap, a first geometry check is:
Remaining foam thickness = total insert thickness minus the depth of the cut from each face.
The calculation applies at the same location in the insert. If the cuts are offset, the section must show where they actually overlap. Corners, narrow ribs and deeper local features can be more limiting than the broad flat areas.
As an illustrative section check, a 60 mm thick insert with a 30 mm recess from one side and a 15 mm channel directly opposite leaves 15 mm of material between those cuts. That arithmetic does not establish a suitable strength or a recommended thickness. The material, loads, geometry and repeated handling still need evaluation.
Ask the supplier to show the overlapping depths and the remaining material in the drawing. A minimum wall thickness should be selected for the actual construction, rather than copied from an unrelated foam product.
Compare a machined block with a construction made from layers
Polyformes describes foam conversion methods including machining, die cutting and lamination. The useful comparison is how each proposed method achieves both faces and holds them together.
A machined foam block
Construction: Recesses and channels are shaped into the foam body.
Confirm: Material suitability, depth control, surface finish, narrow sections and handling access.
Development question: Can the supplier produce the opposing geometry without leaving weak local sections?
Polyformes' CNC routing guidance explains how routing creates three-dimensional foam shapes. Confirm the material and required depth control with your supplier before choosing this route.
An insert assembled from cut layers
Construction: Cut layers are joined to create pockets of different depths.
Confirm: Layer arrangement, bonding method, joint positions and stability when the insert is lifted or reversed.
Development question: Do the joined layers remain one usable part through the intended repeated handling?
Polyformes' die-cutting guidance distinguishes through-cut parts from depth-controlled pockets and explains how laminated layers can create the latter. Confirm the supplier's proposed route and prototype for your material.
The words high density do not settle this choice. Ask for the foam type, grade, thickness and proposed manufacturing method. The LEETOP insert material guide covers the broader material selection; a reversible part also needs the geometry and repeated-use checks described here.
Treat ribbons as contents of the box
A medal slot can fit the metal while leaving nowhere for the ribbon. Include the ribbon in the packed arrangement and decide whether it folds into a channel, occupies a space below the visible medals, or requires a separate compartment.
Keep stored ribbons away from the lid closing line and the insert's lifting points. Check that the user can tuck and retrieve them without pulling apart the insert or forcing them into a narrow cut.

Approve the arrangement with representative contents from the intended range. A single thin medal and a short ribbon cannot establish that the box accommodates every medal format you plan to describe to customers.
Size the box for the taller loaded configuration
Measure the complete loaded height from the box floor in each mode. Include the insert, the portion of the contents projecting above it, ribbon bundles and any inward lid features.
For an illustrative calculation, a 60 mm thick insert holding a 70 mm diameter ball in a 30 mm deep recess leaves 40 mm of the ball above the insert. The loaded height is 100 mm before the planned lid clearance. On the reverse face, a 45 mm diameter medal in a 15 mm deep slot would project 30 mm above the same insert, giving 90 mm before ribbons and clearance.
Those are simplified geometry inputs, not a finished-box specification. They show why the box cannot be sized from foam thickness alone. The actual shape of the recess and support position must agree with the section drawing.
Approve the complete working sequence
- Check the original products in their cavities, including support and removal.
- Remove the contents and lift the insert using the intended access points.
- Turn the insert over and reinstall it in the same box.
- Load the second contents and store their accessories in the agreed positions.
- Close and reopen the lid in both loaded configurations.
- Repeat the sequence for an agreed number of handling cycles and record deformation, torn edges or separation of joined layers.
- Evaluate the complete shipping pack separately if transit protection is part of the claim.
Set the cycle count and acceptance criteria before testing. A presentation photograph cannot show that repeated handling or transport evaluation passed. The packaging sample process explains how the sample becomes a production reference.
What belongs in the quote
Ask suppliers to separate the outer box, reversible insert, structural development, prototype, tooling, print finishes, assembly, packing and delivery. Obtain production timing after the prototype approval milestone is clear.
Keep the approved drawings, material specification and sample reference together for repeat orders. If the second contents change, review both faces again because an altered cut can affect the material supporting the original product.
Can two finished inserts simply be glued back to back?
That proposal needs a new overall design check. Combined height, joint strength, underside support and closure may change. Confirm whether the joined assembly functions as one removable reversible part.
Does a reversible insert make packaging sustainable?
Reuse is a design intention until the product is used that way. A second function alone does not establish recyclability or an environmental saving. Describe the intended use and any measured results accurately.
LEETOP PACKAGING develops custom paper boxes and fitted inserts across product categories. Send both product arrangements, measurements and the intended reuse sequence so we can assess the structure and quote a working sample path.